Heidelberg Endoscopy & Day Surgery Centre

About Us

Our Purpose

The strategic plan has been developed in consultation with the Board of Directors to achieve the goals and objectives of the Heidelberg Endoscopy and Day Surgery Centre’s Mission and Values. Heidelberg Endoscopy and Day Surgery Centre wishes to operate as a quality provider of surgical services to the medical community housing superior day surgery facilities

Our Mission

Through its pursuit of best practice initiatives and its commitment to continuous quality improvement, Heidelberg Endoscopy and Day Surgery Centre is dedicated to deliver an effective model for Day Surgery to the community. As such, we partner with the community to support and enable individuals, families and significant others to maintain, restore or improve their health status and provide quality health care.

Our Values

The Heidelberg Endoscopy Executive Board will endeavour to govern and manage effectively and efficiently according to its values and goals, to ensure quality care is provided to patients accessing our services. Our Values The Heidelberg Endoscopy Executive Board will endeavour to govern and manage effectively and efficiently according to its values and goals, to ensure quality care is provided to patients accessing our services.

  • Integrity
    We exercise honesty, candour and sincerity.
  • Accountability
    Understanding our role in providing a safe environment for staff and patients and members of the community. We take personal responsibility to maintain the necessary skills and competencies required by our roles and encourage others to do the same.
  • Respect
    We treat others with dignity, consideration, compassion and equality. 
  • Excellence
    We strive to attain the highest standard of service delivery and clinical practice. We achieve this by acknowledging, participating in continuous learning, development and training. We come to work to make a difference.

Our Strategic Focus

Excellent clinical outcomes
We strive to provide the best clinical outcomes for all of our patients.

Positive experience
Our team works together to provide a positive experience for all.

Timely access
Our patients receive timely access to clinical services.

Zero harm
Our facility is safe, delivering evidence-based and safe care to our patients. Sustainable healthcare - We are committed to delivering sustainable healthcare to ensure we provide great care now and into the future.

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